No we don’t have a physical store other than selling online.

If you'd like to email us, you can find our customer service by sending us an email to

- contact@onlyforthecool.com.

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You can call one of our direct lines for a quick response - +44 794 397 0664

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Contact us through our Twitter for your query? Contact us on Twitter @onlyforthecoolteam

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We try our best to respond to all queries we receive within 24 / 48 hours within the week.

Sometimes our replies are rejected by certain mail providers for a number of reasons, or the

email is simply delayed due to heavy email traffic

No we presently don’t supply wholesale.

Yes you can We're pretty quick at picking and packing your order, therefore we need to be

quick to cancel your order once your purchase has been confirmed

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If you change your mind you can return it to us by posting it back to us.

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If you would like to track your item please log into your account if you’re registered with us.Otherwise a tracking would be provided within 72hours of purchase of any item from us.

Please visit our delivery page here and search for your country under International Delivery.

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When delivery arrives to deliver your item someone who resides at the address must sign for the item.

Due to COVID we do not gift wrap orders.

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If you have yet to receive your order it is usually a good idea to check your email as this is our primary method of contact.